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| 1. Structuring Customer Service.mp4 |
| 2. Customer Service Templates pt.1 .pdf |
| 2. Customer Service Templates pt.2 .pdf |
| 3. Automating Order Fulfillment.mp4 |
| 4. Sourcing Agent Contact _ Tips.pdf |
| 5. P_L Statement Breakdown.mp4 |
| 6. Cash Flow Management.mp4 |